PRIVACY POLICY

Last updated August 16, 2026

This Privacy Policy for R3ACH Tech Inc. ("we", "us") describes how and why we collect, store, use, and share your information when you use our Services, including when you:

Download and use our mobile application (R3ACH), or any other application of ours that links to this Privacy Policy
Engage with us in other related ways, including any marketing or events

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. This may include information you provide when you pre-register, create an account, answer quizzes, and save profile or location preferences. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some of the information we process may be considered "special" or "sensitive" in certain jurisdictions, such as gender-related or similar profile information you choose to provide. We process such information only where permitted by law and where needed to provide the Services.

Do we collect any information from third parties? We may receive limited information from third parties if you choose to use a third-party login, and we may use third-party service providers to help operate the Services.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by emailing support@r3ach.app, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Policy in full.

1. WHAT INFORMATION DO WE COLLECT?

The Services are for people 18 and over. We do not knowingly collect personal information from anyone under 18.

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names
phone numbers
email addresses
usernames
dates of birth and gender
photos, including your profile photo and photos you take with the in-app event camera
messages you send in event group chats
quiz responses and other onboarding answers
location information and saved preference settings
event interaction history and recommendation preferences

Depending on the features you use, this may include information you provide when you pre-register, create an account, submit quiz answers (including any free-text responses), save location or radius settings, and record event interests or similar preference signals in the app.

Photos. Your profile photo is visible to other members. Photos you take with the in-app event camera are visible to that event's confirmed members once the event has ended, and on your public profile if you choose to save them there.

Group Chat Messages. Messages you send in an event's group chat are stored by our chat provider, and their text is also archived in our own database, where it is kept after the event's chat closes.

Sensitive Information. Depending on what you choose to provide, some profile details or quiz responses may be considered sensitive personal information in certain jurisdictions. Where we process such information, we do so only as permitted by applicable law and for the purposes described in this Privacy Policy.

Sign-In Data. You can create an account with your phone number, with Sign in with Apple, or with Google. If you use Apple or Google, we receive limited information from that provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
Contacts. If you choose to find friends from your address book, we check the phone numbers in it against R3ACH accounts and do not store them. Contact names never leave your device. You may change this permission at any time in your device's settings.

If you pre-register or submit quiz responses before creating a full account, we may store the email address you provide together with those responses so we can support your account, personalize the Services, and make the app function as intended.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and basic device information — is collected automatically when you use our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, device type and operating system, app version, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location. We may also store your saved location preferences, such as your chosen radius and related recommendation settings. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To personalize recommendations and core app functionality. We may process quiz responses, saved location data, and preference settings to tailor recommendations, matching, and similar in-app features.
To keep members safe and enforce our legal terms. We may process group chat messages, photos, and reports to review reports of abuse, moderate content, and act on violations of our terms.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Service Providers. We share information with the providers that help us run the Services: Google (sign-in, push notifications, hosting and storage, crash and performance reporting, and AI processing), Stream (group chat), PostHog (product analytics), Mapbox (maps and place lookup), and Apple (Sign in with Apple).

These providers may process your information outside Quebec, including in the United States, where it may be subject to the laws of that jurisdiction. We put contracts in place requiring them to protect your information and to use it only to provide services to us.

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Policy govern your use of the AI Products within our Services.

Our AI Products

Our AI Products are designed for the following functions:

Natural language processing
Recommendation and matching insights

How We Process Your Data Using AI

All personal information processed using our AI Products is handled in line with our Privacy Policy and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process, giving you peace of mind about your data's safety.

This may include processing quiz responses and related profile or preference information to generate recommendation or matching signals within the Services.

Two of these features are visible to you directly. The short "About You" line on your profile is generated from your quiz answers and is shown to other members who can see your profile. And if you upload a photo to fill in the details of an event you are creating, that photo is sent to Google to read the event details from it.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you sign in with Apple or Google, the only profile information we receive from that provider is your name and email address.

You can create an account with your phone number, with Sign in with Apple, or with Google. If you sign in with Apple or Google, the only profile information we receive from that provider is the name and email address on the account — no friends list and no profile picture — and we use it only for the purposes described in this Privacy Policy.

We do not control, and are not responsible for, other uses of your personal information by Apple or Google. We recommend that you review their privacy notices to understand how they collect, use, and share your personal information.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

No purpose in this policy will require us keeping your personal information for longer than is reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making.

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS POLICY?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS POLICY?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will delete your account as described in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?" below.

If you have questions or comments about your privacy rights, you may email us at support@r3ach.app.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized.

As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

11. DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time.

The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy.

If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at support@r3ach.app or contact us by post at:

R3ACH Tech Inc.
302-1241 Rue Atateken
Montreal, Quebec H2L 3K9
Canada

Our privacy officer is Aidan Licoppe, who is responsible for our compliance with applicable privacy law. You can reach him at aidan@r3ach.app.

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information.

You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, including quiz responses, profile data, and saved location or preference settings, please email support@r3ach.app. To delete your account entirely, or to request deletion without the app installed, follow the steps at r3ach.app/delete-account: in-app deletion is instant, and emailed requests are completed within 30 days.

When an account is deleted, we remove the profile details (name, username, date of birth, gender), phone number, email address, quiz answers, saved location, friendships, event participation, and group memberships, and we revoke the sign-in. The account record itself survives as an anonymized placeholder, and we keep a minimal deletion record — including the former username and sign-in identifier — together with moderation and audit records, for security, fraud prevention, and legal compliance. Messages sent in group chats remain visible to those groups, attributed to "Deleted user".